By Emmanuel Uffot
In furtherance of its bid to keep in tune with the prevailing electronic banking revolution permeating the banking industry, Access Bank has inaugurated a state of the art digital centre to enhance its e-banking services to its teeming customers. The centre named Gateway Digital was inaugurated last week by the Group Managing Director and Chief Executive Officer, Herbert Wigwe.
The digital centre which is expected to serve as a gateway for the bank’s digital banking application is coming after it upgraded its foremost digital banking solution PayWithCapture to a more illimitable version.
The upgraded version, PayWithCapture 5.0, which the bank says would make for a fast, convenient and hassle free transactions comes with additional features that enable customers to transfer funds from any bank account to any bank account or phone number and email addresses.
The unique digital banking solution of the bank, PayWithCapture 5.0 has also been expanded to the web for users to experience the many benefits on larger screens. It also offers a USSD service *901# that allows users to carry out most of the listed functions without the need to access the internet, the bank added.
On the upgraded PayWithCapture digital solution, the Head of Digital Banking at Access Bank, Adeleke Adekoya explained: “We heard about the issues and complaints our customers had on the old app. With this new version, we’ve tried to resolve them all”. According to him, the latest version has extended beyond simply scanning QR-Codes to pay for transactions to allowing customers experience banking in a way that feels as personal as they want it to be.
Another key feature of the upgrade, according to Adekoya was the introduction of the PayWithCapture Titanium Card.
Speaking on Access Bank commitment
to promote the adoption of technology as a tool to revolutionalise electronic
banking in the industry and improving
financial inclusion in Nigeria, he said that bank is positioning itself to
create an ecosystem where customers can perform most of their transactions on
digital platforms.
“Access Bank is revolutionising the Nigerian financial industry to create an
ecosystem where customers can perform most of their transactions on digital
platforms and the immense technological solutions provided by Microsoft has
contributed to this mission. Our discussion will allow us explore various
methods through which we can work together to create and deploy custom made
solutions to the specific challenges experienced by customers in the country.
We also have special plans to reach the unbanked population, creating
simpler and more efficient banking protocol for the banked, while also ensuring
that our customers continue to trust us in this digital age”, he said.
The banks says its digital banking drive
is part of its mission to become Africa’s gateway to the world in five years as
captured in its recently released five year strategic plan.
Access Bank scored another major milestone in the banking industry in Nigeria recently with a landmark merger with Diamond Bank which would make the bank the largest in Nigeria by liquidity profile, shareholders, customers and branch network.
The merger which was sealed two weeks ago after the shareholders, the Central Bank of Nigeria and the Securities and Exchange Commission all endorsed by approval is the second major such feat to be achieved by Access Bank after it acquired Intercontinental Bank Plc few years ago.
