Stephen Ubanna
The United Bank For Africa, UBA plc, dubbed Pan African Bank, appears to have taken the lead in digital banking technology for other Banks operatingin Nigeria and the African Continent to follow. This is because the Pan African bank, described in financial circles as the leading Financial Institution in country and the 20 countries in the African Continent where it has operating branches that had been noted in ‘’offering the best of the banking services to its more than the 21 million of its reliable Customers all over the world and have not relented in doing so over the years.
Kennedy Uzoka, the Group Managing Director of the Bank, may have rubbed off on his creativity to the staff and Management of the Bank, that they are all carrying on with it to maintain the bank leadership role in the Continent . This had put the bank in a better position to compete with the established world –Class Banks in the North American country of the United States, US, United Kingdom, UK, Europe and the Asian countries of China, Japan, Singapore and South Korea.
As the leading bank in the African Continent, that had been able to connect people and their businesses through retail , commercial and Corporate banking, innovative cross-border payments and remittances, trade finance and ancillary banking services, the bank hand remained very creative to meet the demands of its Customers in this digital age of banking.
Kayode Ishiola, the bank Group Head of Digital Banking, and other officials of the Department may have taken advantage of the, Asian country of China emerged coronavirus, popular, COVID 19, to come up with a more effective and secure new e-banking application ‘’ aimed at delivering first rate banking services to the 21 millions Customers in Nigeria and other parts of the world which insiders said had reached advanced stage and set to be pushed into the market.
Giving an insider information of the new UBA mobile banking application, an elated Ishola had said that ‘’it has lots of benefits to users as it had been designed with distinct features that could give the bank Customers increased control and accessibility to carry out transactions with ease’’.
He has told those that cares to listen that apart from being able to decide where they want their cards to operate and block, view or request new cards straight from the application to suit their specific needs, ‘’it has been tailor-made to give Customers what they want, how and in the way they want it’’.
The UBA, Group Head, Digital Banking, who could not hide his feelings had said that ‘’a lot of investment had gone into the cutting edge technology and attention to details ’’. Not only was the UBA new internet banking platform now more secure than ever but The Value News was informed that it helps the users to plan their expenses better by automating a host of services which they perform on a monthly basis. The good news about the UBA new mobile application, The Magazine was told was that the user can now register himself using his debit card.
The UBA, digital technological experts may have thrown a challenge to the digital experts in First Bank Nig. Plc, Gurantee Trust Bank, popular, GTB, Zenith, Access/Diamond Bank, other banks operating in the country and the African Continent in general. Recall that ishiola, the UBA, Group Head of Digital Banking had said that the new mobile application is a personal finance manager built with a distinctive user interface that will change the face of banking in the African Continent’’, an indication that they were innovative and had the backing of the management.
He had said that with the new mobile application, the bank officials are reimagining banking in Africa ‘’as their engagement had moved from being channel-based to Platform- based’’. He may have gladdened the heart of Customers when he said that the speed of the new UBA e-banking Platform had been made in such a way that it could match the speed of light as they have succeeded in cutting down significantly on the number of processes expected to carry out their transactions.
In designing the new UBA mobile application, which may be launched any time soon, the UBA, digital Banking Group Head had said that they did everything within their capacity towards creating a behavioural insight for Customers and working around this to address the real needs of the bank Customers using the Omni channel Platform and running on its digital Platform, which financial analysts had described as very interactive and armed with lifestyle services. Hear him: It is sleek and trendy with seamless user interface.
Sampson Aneke, the Bank’s Group Head, SME Banking, may have taken advantage of the bank’s plan to change the face of its original banking services with its new mobile banking application to speak out last Monday. He had revealed that in spite of the fact that the new UBA mobile application had been created ‘’ with a journey, that had a high-level of intelligence-as it can work for the SMEs based on their frequent transactions, it could speak in the language of the specific country where it as being used as the new mobile application.
According to Aneke, , the UBA new mobile application, is currently running concurrently in the 20 African countries that the banks have operating branches in their different languages and cultures in line with the specific needs and regulation of the country in focus.
Speaking on the security features of the new mobile application, Onyebuchi Akosa, the UBA’s Group Chief Information officer, had said’’ it is best in Class’’, stating that the new application will revolunalise the way banking services are offered in Nigerian and the African Continent, adding that it would also deliver increased personalised banking to the Customer through’’ a watertight and highly-effective security system’’.
Akosa disclosed that the new UBA mobile application, had been built with the best in-purchase security features and has been modelled appropriately to ensure that all the features are working properly to secure their transactions maximally.’
The bank may have taken into consideration the virtually impaired in creating the new mobile application, and had used the voice recognition also as a channel for transactions which, many believe ‘’suits both Convenience and visually impaired Customers’’.
